Last Updated: October 08, 2025
FiveRivers Technologies Pvt Ltd. (“FiveRivers”) is committed to protecting and respecting your privacy and ensuring that your personal information is processed fairly and lawfully in line with all relevant privacy legislation. The purpose of this Privacy Statement is to set out the principles governing our use of personal information that we may obtain about you through this website (the “Site”) and in connection with the provision of our services (the “Services”), including QEncrypt. By using this Site or the QEncrypt service, you agree to our use of the personal information that we obtain about you.
We encourage you to read this Privacy Statement carefully. We may change our Privacy Statement from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this Site.
You may give us personal information by visiting or interacting with the Site, filling in forms on the Site, interacting with our Services (QEncrypt), or by corresponding with us by phone, e-mail, or otherwise. The personal information you give us may include your name, company or organization, mailing address, email address, phone number, country, feedback, files you upload for encryption, metadata about files, and any other information you choose to provide to us.
The Site automatically collects certain technical information such as your internet protocol (IP) address, the web page you visited before visiting our Site, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site. Specifically, we use cookies and similar technologies to help us understand your activity on the Site. A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your device.
We sometimes collect anonymous information from visits to the Site. Anonymous information refers to information that does not and will not directly or indirectly reveal your identity, e.g., aggregated data relating to all of our website visitors or summaries of usage patterns. We may use this data to analyze trends, monitor the performance of QEncrypt, and help us provide you with a better experience using our Site.
The Site may include links to third-party websites, plug-ins, and applications. These third parties may ask you for your consent to the collection of your sensitive personal information, such as if you integrate QEncrypt with external storage services or apply third-party tools. We do not control these third parties and are not responsible for their privacy policies. However, if your sensitive personal information is transferred to us from a third party, we may rely on your consent to the collection of personal information given to the third party for our processing.
Google Analytics / Usage Analytics: We may use analytics tools (such as Google Analytics or similar) to continuously improve QEncrypt, monitor how users interact with the Site and Services, identify trouble spots, and optimize features. You can prevent Google Analytics from collecting your data on websites by installing the opt-out browser add-on provided by Google Analytics (if applicable).
We encourage you to read this Privacy Statement carefully. We may change our Privacy Statement from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this Site.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:
- Provide you with QEncrypt’s encryption, decryption, and file management services that you request
- Manage and maintain our relationship with you, including responding to inquiries, feedback, or support requests
- Develop and improve our Site, QEncrypt, and other related services and marketing activities
- Inform you of new products, services, or updates you may find valuable (if you opt in) via email or other communications
- Prevent and detect unlawful behavior, security threats, or misuse of our Services, and protect or enforce our legal rights
- Comply with legal, regulatory, or contractual obligations
We may share information as discussed below, but we will not sell it to advertisers or unrelated third parties.
Trusted Third Parties: FiveRivers uses trusted third parties (e.g., IT service providers, hosting providers, analytics services) to help us provide, maintain, protect, and improve our Site and QEncrypt services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Statement, and we remain responsible for their handling of your information per our instructions.
Third parties to meet applicable legal requirements: We may need to disclose your personal information to a third party if it is necessary to comply with a legal obligation or decision of a judicial authority, public authority, or government body, or if disclosure is necessary for national security, law enforcement, or other public interest.
Business partners / integrations: We may share your personal information with business partners or third-party services insofar as required to enable integrations (for example, connecting QEncrypt with cloud storage providers, identity services, or enterprise systems) — but only with your consent or under shared contractual terms.
Third parties in connection with a business sale: If we make a sale or transfer of assets, or undergo a merger or business restructuring, we may transfer your personal information to one or more third parties as part of that transaction, subject to appropriate privacy protections.
Other applications and third-party links: The Site may include links to external websites, plug-ins, or applications. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control those external entities and are not responsible for their privacy practices. When you leave our Site, we encourage you to read the privacy policy of any site you visit.
Your personal information will be retained only for so long as reasonably necessary for the purposes set out in this Privacy Statement and in accordance with applicable laws, including satisfying any legal, regulatory, accounting, or reporting obligations.
To determine the appropriate retention period, we consider factors such as the nature and sensitivity of the personal data, the risk of harm from unauthorized use or disclosure, our purposes for processing, and whether those purposes can be achieved by other means, plus applicable legal retention requirements.
We only process personal data when we have a valid legal basis for doing so. We periodically review the personal data we hold to ensure it is being lawfully processed.
Before transferring personal data to any third party (such as partners, service providers, or integrations), we ensure there is a legal basis for doing so, which may include obtaining your consent or establishing contractual guarantees.
FiveRivers implements appropriate technical, organizational, and administrative security measures designed to prevent unlawful or unauthorized processing of personal information and accidental loss, damage, or disclosure. The data collected via our Site and during encryption/decryption operations is stored on secure servers with our hosting provider, which also performs periodic backups of such data.
If you are an individual in the European Union, you have certain rights with respect to access, correction, restriction, and erasure of your personal information stored on our platform. You may exercise any of these rights by contacting us at support@qencrypt.app (or whichever support email you use). Your rights include:
Accessing your data. Upon request, we will provide any information about your data and our processing in a concise, transparent, intelligible, and easily accessible form using clear and plain language within 30 days of your request.
Correcting your data. You have the right to ask us to rectify any inaccurate or incomplete personal data. If we have shared your data with third parties, we will notify them of your correction request unless doing so is impossible or involves disproportionate effort.
Erasing your data. You may request deletion of your personal data stored on our platform. We will confirm whether you want full deletion or prefer to retain limited information to prevent future contact.
Restricting processing. You may request that we suspend or limit processing of your personal data under certain circumstances (e.g., if you contest its accuracy or object to processing).Withdrawing consent. If we rely on your consent to process data (for example, in sending marketing), you may withdraw your consent at any time. That won’t affect lawful processing done before withdrawal.
Accessing Account Information. Where applicable, we will provide you with means to ensure that personally identifiable information in your account is correct and current. You may request to review or update this information by contacting support@qencrypt.app.
A Record of Data Transfer. We may provide, once per year and free of charge, information about third parties to whom we have disclosed certain types of your personal information for direct marketing purposes, along with categories of information shared. To make such requests, please email support@qencrypt.app with the subject “Personal Information Privacy Request,” including your name, address, and email.
California Privacy Laws (CCPA / CalOPPA). If you are a California resident, you have specific rights under the California Online Privacy Protection Act and the California Consumer Privacy Act, including requesting information about disclosure of personal information and requesting deletion. To submit such requests, contact support@qencrypt.app, with “Personal Information Privacy Request” in the subject line.
We do not sell your personal information and will not discriminate against you for exercising your privacy rights.
The Site is controlled by FiveRivers from our offices in Lahore, Pakistan. QEncrypt services and data may be stored, processed, or transferred in Pakistan or other jurisdictions.
In cases where your personal data is transferred outside your jurisdiction (for example, in cloud providers or integrations), we will implement appropriate safeguards (such as EU-approved contractual clauses) to protect your data to standards consistent with applicable privacy laws.
We make no representation that materials on this Site are appropriate or available for use in other locations, and access from territories where their contents are illegal is prohibited. Those who choose to access this Site from other jurisdictions do so on their own initiative and are responsible for compliance with local laws.
Have questions or concerns about our Site, Services (QEncrypt), or this Privacy Statement?
Contact us at:support@qencrypt.app
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